:root{--blue-50:#EFF6FF;--blue-100:#DBEAFE;--blue-200:#BFDBFE;--blue-300:#93C5FD;--blue-400:#60A5FA;--blue-500:#3B82F6;--blue-600:#2563EB;--blue-700:#1D4ED8;--blue-800:#1E40AF;--blue-900:#1E3A8A;--sky-50:#F0F9FF;--sky-400:#38BDF8;--sky-500:#0EA5E9;--green:#10B981;--amber:#F59E0B;--red:#EF4444;--purple:#8B5CF6;--text-dark:#0F2247;--text-mid:#334E7A;--text-light:#6B84A8;--shadow-sm:0 1px 3px rgba(30,64,175,.08);--shadow-md:0 4px 16px rgba(30,64,175,.12);--shadow-lg:0 12px 40px rgba(30,64,175,.16);--radius:14px;--radius-lg:22px}.topbar-link{display:flex;align-items:center;gap:6px;color:var(--blue-200);text-decoration:none;font-weight:500;direction:ltr}.logo-sub{font-size:11px;color:var(--text-light)}.nav-links a{padding:6px 14px;border-radius:8px;font-size:14px;font-weight:500;color:var(--text-mid);text-decoration:none;transition:background .2s,color .2s}.article-cat{display:inline-flex;align-items:center;gap:6px;background:var(--blue-100);color:var(--blue-700);padding:5px 14px;border-radius:50px;font-size:12px;font-weight:800;margin-bottom:18px}.answer-box{background:var(--blue-600);border-radius:var(--radius-lg);padding:28px 30px;margin-bottom:36px}.article-body>h2{font-size:clamp(20px,2.8vw,28px);font-weight:900;color:var(--text-dark);margin:48px 0 16px;padding-right:16px;border-right:4px solid var(--blue-600);line-height:1.3}.article-body ul,.article-body>ol{padding-right:24px;margin-bottom:18px}.article-body a{color:var(--blue-600);text-decoration:none;font-weight:600;border-bottom:1px solid var(--blue-200)}.article-body a:hover{border-color:var(--blue-600)}.info-box p,.info-box ul{font-size:14px;color:var(--text-mid);margin-bottom:0;line-height:1.7}.info-box li{font-size:14px;margin-bottom:5px}.big-steps{display:flex;flex-direction:column;gap:0;margin:32px 0}.big-step{display:grid;grid-template-columns:auto 1fr;gap:0}.bs-left{display:flex;flex-direction:column;align-items:center;padding-left:20px}.bs-circle{width:60px;height:60px;border-radius:50%;display:flex;align-items:center;justify-content:center;font-size:26px;flex-shrink:0;border:3px solid #fff;box-shadow:var(--shadow-md);position:relative;z-index:1}.bs-connector{width:3px;flex:1;min-height:20px}.bs-content{background:#fff;border:1px solid var(--blue-100);border-radius:var(--radius);padding:22px 24px;margin-bottom:12px;margin-right:20px;transition:box-shadow .2s}.bs-content:hover{box-shadow:var(--shadow-md)}.bs-num{font-size:11px;font-weight:800;letter-spacing:.06em;margin-bottom:6px}.bs-title{font-size:17px;font-weight:900;color:var(--text-dark);margin-bottom:8px}.bs-desc{font-size:14px;color:var(--text-mid);line-height:1.7;margin-bottom:12px}.bs-example{background:var(--sky-50);border-right:3px solid;border-radius:0 8px 8px 0;padding:12px 14px;font-size:13px;color:var(--text-mid);line-height:1.6}.bs-tags{display:flex;gap:7px;flex-wrap:wrap;margin-top:10px}.bs-tag{font-size:11px;font-weight:700;padding:3px 10px;border-radius:50px}.ticket-states{display:flex;gap:0;flex-wrap:wrap;margin:24px 0;position:relative}.ts-item{flex:1;min-width:100px;text-align:center;padding:14px 8px;border:1px solid var(--blue-100);background:#fff;position:relative}.ts-item:first-child{border-radius:var(--radius) 0 0 var(--radius)}.ts-item:last-child{border-radius:0 var(--radius) var(--radius) 0}.ts-item:not(:first-child){border-right:none}.ts-dot{width:32px;height:32px;border-radius:50%;margin:0 auto 8px;display:flex;align-items:center;justify-content:center;font-size:15px}.ts-name{font-size:11px;font-weight:700;color:var(--text-dark)}.ts-en{font-size:9px;color:var(--text-light);margin-top:2px;direction:ltr}.auto-grid{display:grid;grid-template-columns:1fr 1fr;gap:14px;margin:24px 0}.auto-card{background:var(--sky-50);border:1px solid var(--blue-100);border-radius:var(--radius);padding:18px}.ac-icon{font-size:24px;margin-bottom:10px}.ac-title{font-size:14px;font-weight:800;color:var(--text-dark);margin-bottom:6px}.ac-desc{font-size:12px;color:var(--text-light);line-height:1.6}.ac-example{font-size:11px;background:#fff;border:1px solid var(--blue-100);border-radius:6px;padding:7px 10px;margin-top:8px;color:var(--text-mid)}.scenario-box{background:var(--text-dark);border-radius:var(--radius-lg);padding:28px;margin:32px 0;color:#fff}.sb-title{font-size:16px;font-weight:800;color:#fff;margin-bottom:6px}.sb-sub{font-size:13px;color:#94A3B8;margin-bottom:20px}.sb-timeline{display:flex;flex-direction:column;gap:0}.sb-event{display:flex;gap:14px}.sb-event-left{display:flex;flex-direction:column;align-items:center}.sb-event-dot{width:30px;height:30px;border-radius:50%;display:flex;align-items:center;justify-content:center;font-size:13px;flex-shrink:0}.sb-event-line{width:2px;flex:1;min-height:14px;background:rgb(255 255 255 / .1);margin:4px 0}.sb-event-content{padding-bottom:12px;flex:1}.sb-event-time{font-size:10px;font-weight:700;color:#64748B;margin-bottom:3px;direction:ltr;display:inline-block}.sb-event-text{font-size:13px;color:#CBD5E1;line-height:1.5}.sb-event-actor{font-size:11px;color:#94A3B8;margin-top:2px}.priority-table{width:100%;border-collapse:collapse;margin:24px 0;border-radius:var(--radius);overflow:hidden;box-shadow:var(--shadow-md)}.priority-table th{background:var(--blue-700);color:#fff;font-size:13px;font-weight:700;padding:13px 16px;text-align:right}.priority-table td{font-size:13px;padding:13px 16px;border-bottom:1px solid var(--blue-50)}.priority-table tr:last-child td{border-bottom:none}.priority-table tr:hover td{background:var(--sky-50)}.p-badge{display:inline-block;padding:3px 12px;border-radius:50px;font-size:12px;font-weight:700}.p-critical{background:#FEE2E2;color:#DC2626}.p-high{background:#FEF3C7;color:#92400E}.p-medium{background:#DBEAFE;color:var(--blue-700)}.p-low{background:#F3F4F6;color:#6B7280}.sla-visual{background:var(--sky-50);border:1px solid var(--blue-100);border-radius:var(--radius);padding:20px;margin:24px 0}.sla-bar-row{display:flex;align-items:center;gap:10px;margin-bottom:10px}.sla-label{font-size:12px;font-weight:700;color:var(--text-dark);min-width:120px}.sla-bar-bg{flex:1;height:18px;background:var(--blue-100);border-radius:50px;overflow:hidden;position:relative}.sla-bar-fill{height:100%;border-radius:50px;display:flex;align-items:center;padding-right:8px;justify-content:flex-end}.sla-pct{font-size:10px;font-weight:700;color:#fff}.sla-time{font-size:11px;color:var(--text-light);min-width:60px;text-align:left;direction:ltr}.cta-box p{font-size:15px;color:var(--blue-200);margin-bottom:24px;line-height:1.65}.cta-btns{display:flex;gap:12px;justify-content:center;flex-wrap:wrap}.cb-w{background:#fff;color:var(--blue-700);padding:13px 28px;border-radius:10px;font-size:14px;font-weight:800;text-decoration:none;display:inline-flex;align-items:center;gap:7px;transition:all .2s}.cb-w:hover{transform:translateY(-2px)}.cb-g{background:rgb(255 255 255 / .15);border:2px solid rgb(255 255 255 / .4);color:#fff;padding:11px 24px;border-radius:10px;font-size:14px;font-weight:700;text-decoration:none;display:inline-flex;align-items:center;gap:7px}.tag{font-size:12px;background:var(--blue-50);color:var(--blue-700);padding:4px 12px;border-radius:50px;text-decoration:none}.toc-list li a{display:block;font-size:13px;color:var(--text-mid);text-decoration:none;padding:6px 0;border-bottom:1px solid var(--blue-50)}.toc-list li a:hover{color:var(--blue-600)}.ri-icon{width:38px;height:38px;background:var(--blue-50);border-radius:8px;display:flex;align-items:center;justify-content:center;font-size:17px;flex-shrink:0}.cta-sidebar p{font-size:12px;color:var(--blue-200);margin-bottom:14px}.cta-sidebar a{display:block;background:#fff;color:var(--blue-700);padding:11px;border-radius:9px;font-size:13px;font-weight:800;text-decoration:none}.footer-col a{display:block;font-size:13px;color:#64748B;text-decoration:none;margin-bottom:10px;transition:color .2s}@media(max-width:768px){.auto-grid{grid-template-columns:1fr}.ticket-states{flex-direction:column}.ts-item{border-radius:0;border-right:1px solid var(--blue-100)!important;border-bottom:none}.ts-item:first-child{border-radius:var(--radius) var(--radius) 0 0}.ts-item:last-child{border-radius:0 0 var(--radius) var(--radius);border-bottom:1px solid var(--blue-100)!important}.nav-links{display:none}}@media(max-width:600px){.footer-top{grid-template-columns:1fr}.cta-btns{flex-direction:column;align-items:center}.bs-circle{width:46px;height:46px;font-size:20px}}