:root{--blue-50:#EFF6FF;--blue-100:#DBEAFE;--blue-200:#BFDBFE;--blue-500:#3B82F6;--blue-600:#2563EB;--blue-700:#1D4ED8;--blue-800:#1E40AF;--blue-900:#1E3A8A;--sky-50:#F0F9FF;--sky-400:#38BDF8;--sky-500:#0EA5E9;--green:#10B981;--amber:#F59E0B;--red:#EF4444;--text-dark:#0F2247;--text-mid:#334E7A;--text-light:#6B84A8;--shadow-sm:0 1px 3px rgba(30,64,175,.08);--shadow-md:0 4px 16px rgba(30,64,175,.12);--radius:14px;--radius-lg:22px}.topbar-link{display:flex;align-items:center;gap:6px;color:var(--blue-200);text-decoration:none;font-weight:500;direction:ltr}.logo-sub{font-size:11px;color:var(--text-light)}.nav-links a{padding:6px 14px;border-radius:8px;font-size:14px;font-weight:500;color:var(--text-mid);text-decoration:none}.article-cat{display:inline-flex;align-items:center;gap:6px;background:var(--blue-100);color:var(--blue-700);padding:5px 14px;border-radius:50px;font-size:12px;font-weight:800;margin-bottom:18px}.answer-box{background:var(--blue-600);border-radius:var(--radius-lg);padding:28px 30px;margin-bottom:36px}.article-body>h2{font-size:clamp(20px,2.8vw,28px);font-weight:900;color:var(--text-dark);margin:48px 0 16px;padding-right:16px;border-right:4px solid var(--blue-600);line-height:1.3}.article-body>ul{padding-right:24px;margin-bottom:18px}.article-body a{color:var(--blue-600);text-decoration:none;font-weight:600;border-bottom:1px solid var(--blue-200)}.info-box p{font-size:14px;color:var(--text-mid);margin-bottom:0;line-height:1.7}.lifecycle-flow{display:flex;flex-direction:column;gap:0;margin:28px 0}.lf-step{display:flex;gap:0;align-items:stretch}.lf-left{display:flex;flex-direction:column;align-items:center;width:52px;flex-shrink:0}.lf-dot{width:40px;height:40px;border-radius:50%;display:flex;align-items:center;justify-content:center;font-size:16px;flex-shrink:0;z-index:1;box-shadow:0 2px 8px rgb(0 0 0 / .15)}.lf-line{width:2px;flex:1;min-height:10px}.lf-card{flex:1;border-radius:var(--radius);padding:18px 20px;margin-bottom:10px;margin-right:10px;border:1px solid}.lf-status-name{font-size:11px;font-weight:800;letter-spacing:.05em;margin-bottom:5px}.lf-title{font-size:16px;font-weight:800;margin-bottom:7px}.lf-desc{font-size:13px;line-height:1.7;margin-bottom:8px}.lf-details{display:flex;gap:6px;flex-wrap:wrap}.lf-tag{font-size:11px;padding:3px 9px;border-radius:50px;font-weight:600}.s-new .lf-dot{background:#6B7280}.s-new .lf-line{background:linear-gradient(180deg,#6B7280,#3B82F6)}.s-new .lf-card{background:#F9FAFB;border-color:#E5E7EB}.s-new .lf-status-name{color:#6B7280}.s-new .lf-title{color:#374151}.s-new .lf-desc{color:#6B7280}.s-open .lf-dot{background:var(--blue-600)}.s-open .lf-line{background:linear-gradient(180deg,var(--blue-600),var(--amber))}.s-open .lf-card{background:var(--blue-50);border-color:var(--blue-200)}.s-open .lf-status-name{color:var(--blue-700)}.s-open .lf-title{color:var(--blue-800)}.s-open .lf-desc{color:var(--text-mid)}.s-inprogress .lf-dot{background:var(--amber)}.s-inprogress .lf-line{background:linear-gradient(180deg,var(--amber),#8B5CF6)}.s-inprogress .lf-card{background:#FFF7ED;border-color:#FED7AA}.s-inprogress .lf-status-name{color:#92400E}.s-inprogress .lf-title{color:#78350F}.s-inprogress .lf-desc{color:#92400E}.s-pending .lf-dot{background:#8B5CF6}.s-pending .lf-line{background:linear-gradient(180deg,#8B5CF6,#10B981)}.s-pending .lf-card{background:#FAF5FF;border-color:#DDD6FE}.s-pending .lf-status-name{color:#6D28D9}.s-pending .lf-title{color:#4C1D95}.s-pending .lf-desc{color:#6D28D9}.s-resolved .lf-dot{background:var(--green)}.s-resolved .lf-line{background:linear-gradient(180deg,var(--green),#0F2247)}.s-resolved .lf-card{background:#F0FDF4;border-color:#BBF7D0}.s-resolved .lf-status-name{color:#166534}.s-resolved .lf-title{color:#14532D}.s-resolved .lf-desc{color:#166534}.s-closed .lf-dot{background:var(--text-dark)}.s-closed .lf-card{background:#F1F5F9;border-color:#CBD5E1}.s-closed .lf-status-name{color:#475569}.s-closed .lf-title{color:var(--text-dark)}.s-closed .lf-desc{color:#64748B}.sla-impact{display:grid;grid-template-columns:1fr 1fr 1fr;gap:12px;margin:24px 0}.si-card{border-radius:var(--radius);padding:16px;text-align:center;border:1px solid}.si-running{background:#EFF6FF;border-color:var(--blue-200)}.si-paused{background:#FAF5FF;border-color:#DDD6FE)}.si-stopped{background:#F0FDF4;border-color:#BBF7D0}.si-icon{font-size:24px;margin-bottom:8px}.si-status{font-size:12px;font-weight:800;margin-bottom:5px}.si-running .si-status{color:var(--blue-700)}.si-paused .si-status{color:#6D28D9}.si-stopped .si-status{color:#166534}.si-states{font-size:11px;color:var(--text-light);line-height:1.6}.reopen-visual{background:var(--text-dark);border-radius:var(--radius-lg);padding:22px;margin:24px 0}.rv-title{font-size:14px;font-weight:800;color:#fff;margin-bottom:14px}.rv-flow{display:flex;flex-direction:column;gap:8px}.rv-row{display:flex;gap:10px;align-items:center;font-size:13px}.rv-badge{padding:4px 10px;border-radius:50px;font-size:11px;font-weight:700;flex-shrink:0}.rv-closed{background:#475569;color:#fff}.rv-arrow{color:#64748B;font-size:12px}.rv-open{background:var(--blue-600);color:#fff}.rv-new{background:#DC2626;color:#fff}.rv-text{font-size:12px;color:#94A3B8}.cta-box p{font-size:15px;color:var(--blue-200);margin-bottom:24px}.cta-btns{display:flex;gap:12px;justify-content:center;flex-wrap:wrap}.cb-w{background:#fff;color:var(--blue-700);padding:13px 28px;border-radius:10px;font-size:14px;font-weight:800;text-decoration:none;display:inline-flex;align-items:center;gap:7px}.cb-g{background:rgb(255 255 255 / .15);border:2px solid rgb(255 255 255 / .4);color:#fff;padding:11px 24px;border-radius:10px;font-size:14px;font-weight:700;text-decoration:none;display:inline-flex;align-items:center;gap:7px}.tag{font-size:12px;background:var(--blue-50);color:var(--blue-700);padding:4px 12px;border-radius:50px;text-decoration:none}.toc-list li a{display:block;font-size:13px;color:var(--text-mid);text-decoration:none;padding:6px 0;border-bottom:1px solid var(--blue-50)}.toc-list li a:hover{color:var(--blue-600)}.ri-icon{width:38px;height:38px;background:var(--blue-50);border-radius:8px;display:flex;align-items:center;justify-content:center;font-size:17px;flex-shrink:0}.cta-sidebar p{font-size:12px;color:var(--blue-200);margin-bottom:14px}.cta-sidebar a{display:block;background:#fff;color:var(--blue-700);padding:11px;border-radius:9px;font-size:13px;font-weight:800;text-decoration:none}.footer-col a{display:block;font-size:13px;color:#64748B;text-decoration:none;margin-bottom:10px}@media(max-width:768px){.sla-impact{grid-template-columns:1fr}.nav-links{display:none}}@media(max-width:600px){.footer-top{grid-template-columns:1fr}.cta-btns{flex-direction:column;align-items:center}}